FAQs

I'm interested to feature classified ads for recruitment, sale/rental/takeover/property listing and professional announcement in SMA News.

For SMA members, preferential rate will be given under member's benefits. Please login via URL to submit your request. For non-SMA members, please email your request to: adv@sma.org.sg (input subject title - ClassAds in SMA News).

I'm a non-SMA member who is interested to do a recruitment listing in the SMA Jobs Portal.

Recruitment listing in the SMA Jobs Portal is only applicable for SMA members.

What are the available CME/MME courses?

All current CME/MME courses, can be found here. For MME courses, please refer to courses with MME (orange tab).

I would like to register for a CME course.

For Members:

1. Log in to SMA website
2. Submit registration.
3. Cart out > Make payment (No fees will be charged for complimentary events)

For Non Members:

1. Register for a Quiz account (Quiz account is complimentary)
2. Log in to SMA website
3. Submit registration.
4. Cart out > Make payment (No fees will be charged for complimentary events)

I have registered for a CME/MME course, but I have not complete my payment.

You will be able to remake your payment via your SMA Account, please click here to view the guide.

I have registered for a CME/MME course, but I have not received a confirmation.

You should receive an automated email notification of successful registration. Please note that we will get back to you within 1 to 3 working days. If you did not receive an automated email notification of successful registration, please complete your registration (Log in > Register > Cart out > Make payment).

I have attended an SMA CME/MME course, but CME/MME points have not been allocated.

Please note that SMA will submit your attendance to SMC within 2 weeks after the course. Do allow another 2 weeks for SMC to approve your attendance and for your CME/MME points to be reflected in your SMC portal. You may clarify with us at cme@sma.org.sg if you still have not receive your CME/MME points 2 months after the course.

How do I register for your online modules?

For SMA members: Please log into your SMA account and Click Here for MME Courses (Red tab) on your dashboard

For Non-members: Please refer here

Will I get a certificate for completing the LPA accreditation module?

No certificate will be issued. Your details will be sent to OPG after completion of the module, and OPG will send an email/letter to you.

How many CME points will be awarded for the online module?

1 CME/MME point will be awarded. Please note that SMA will submit your CME/MME points to SMC monthly; by the second week of the following month. E.g. You have completed the online module in January, SMA will submit by the second week of February.

I have passed an SMJ CME quiz. Why is the point not reflected in my account when I log in to the Singapore Medical Council (SMC) website?

We will claim the points on your behalf after the deadline for each quiz. For example, if the deadline is 1 January, your claim will be added to your SMC account by 7 January.

If you still do not see your CME points reflected in your SMC account by then, please send your query to SMC at SMC_CME@spb.gov.sg.

I would like to take an SMJ CME quiz. How much does it cost?

SMJ CME quizzes are complimentary for SMA members. For non-SMA members, the fee for each quiz is SGD 27.50 (inclusive of 9% GST).

How many CME points can I get for passing one SMJ CME quiz?

The passing mark for each quiz is 60%, and one CME point per quiz is awarded for successful candidates.

I cannot log in to do the SMJ CME quizzes. I have tried to reset my password but do not receive an email. What else can I do?

If you are an existing SMA Member, please email membership@sma.org.sg or call 6223 1264 (Membership). If you are not yet an SMA Member, please email smj@sma.org.sg or call 6223 1264 (SMJ).

Does SMA have any preferred medical malpractice indemnity (MMI) providers that they partner with?

Yes. the SMA Council has identified three Preferred MMI Partners:

Medical Protection Society (MPS): https://www.medicalprotection.org/singapore
Income: https://www.income.com.sg/commercial-insurance/medical-indemnity-insurance
Marsh JLT Specialty (Medefend): http://www.medefend.com.sg

What should I do if I wish to purchase medical malpractice indemnity?

For Medical Protection Society, please visit https://www.medicalprotection.org/singapore/join/join-doctor to complete the online application form or request for a quote.

For Income, please download and complete the application and submit the completed form to SMA via email sma@sma.org.sg.
Income Application Form

 

For Medefend call +65 6411 9002 or visit the Medefend website.

What are the modes of payment?

Medical Protection Society (MPS)
For MPS membership application and renewal, payments can be made via cheque or bank transfer.

Please make cheque payable to THE MEDICAL PROTECTION SOCIETY LTD (please indicate your name & membership number on the underside of the cheque), and mail it to the SMA office.

Kindly email mps@sma.org.sg for details of the bank transfer.

 

Income
For Income application and renewals, payment is to be made via Internet banking or AXS (please indicate your Policy Number when making payment).

 

Medefend
For Medefend, payment is made via credit card on the online portal. Please email Medefend directly at medefend.sg@marsh.com for bank transfer or cheque payment.

When will I receive the certificate of membership/insurance policy?

For Medical Protection Society, the certificate of membership will be sent to you 1-3 working days upon successful payment.

 

For Income, the policy will be sent to you within 2 weeks upon successful payment.

 

For Medefend, policy documents will be uploaded automatically onto the online portal upon successful application.

How do I make an incident report or claim?

Medical Protection Society (MPS)

For medicolegal advice, please call 800 616 7055 or email querydoc@medicalprotection.org.

Income
To submit your claim, please prepare the required documents and claim form. For more information Visit Income Official Website

 

Medefend
To notify any claims, potential claims, or circumstances that may give rise to claims.
Visit Medefend Offical Website

I have changed my address. How do I update my details?

For Medical Protection Society members, please email mps@sma.org.sg

 

For Income, please download the Change of Personal Particulars (COPP) form and email the completed form to sma@sma.org.sg
Download COPP Form

 

For Medefend, please log in to the online web portal.

When is the renewal of the membership?

The SMA membership subscription will follow the calendar year so it will be due for renewal by every 1st January.

The SMA membership subscription will automatically be renewed for the next year. Renewal payment forms will be sent out to all SMA members.

All SMA members are encouraged to make payment for their membership renewal by 31st January of that year.

What are the different payment methods available?

The membership fees can be paid via:

1. Settle your membership subscriptions via our online payment platform; or
2. Make payment via PayPal, Visa or MasterCard credit cards when you apply online; or
3. Email your credit card details with the subscription renewal form to us at membership@sma.org.sg; or
4. *Use the PayNow App: UEN No. S61SS0168E; or *Bank Transfer to DBS Account no: 001-063564-6 (Beneficiary Account name: Singapore Medical Association); or

 

*Please provide us with your transaction reference number to membership@sma.org.sg so that we can track your online payments.

How long does it take for my membership application to be approved?

The application process takes approximately 4-6 weeks from the date that the application form is submitted to the Membership Department. Incomplete or incorrectly filled application forms may cause delay.

Can SMA membership fees be income tax deductible?

Subscription fee paid to professional body whereby the membership is just to facilitate the employee's access to professional updates, knowledge, and networking.

E.g. membership subscription fee paid to Singapore Institute of Accredited Tax Professionals (SIATP) and The Institute of Singapore Chartered Accountants (ISCA), Singapore Medical Association (SMA), the Institute of Engineers Singapore (IES) and etc.

Taxable

An employee can claim the membership subscription as a deductible expense against his income when filing his income tax return.
Visit IRAS for more information.

I am not receiving my SMA News mailings

You may log in to the SMA portal under My Account to check your mailing address and subscription status. Please email membership@sma.org.sg if both statuses reflected in your account are correct.

SMA News is available online, you may view it online too.

What can I access with the member’s portal?

You can access the following:

1. List of Registered Courses and Events
2. View and print your Invoices and Receipts
3. Update your personal particulars
4. Print your e-Membership Card
5. Seek and hire Locums
   View Guideline

How can I update my particulars?

Members can log in to their account via the SMA Members’ Portal to update your particulars or email to membership@sma.org.sg

I have forgotten my user id for the SMA website.

Please email to membership@sma.org.sg

I cannot log in to the SMA website.

You may reset your password. Please email to membership@sma.org.sg if issues persist.

How can I subscribe to the SMJ hardcopy?

As part of efforts to be more environmentally conscious, we encourage readers to access the SMJ online at http://www.smj.org.sg. You can also subscribe to receive email alerts of our monthly published issues at http://www.smj.org.sg/

For SMA Members who wish to receive hard copies of the SMJ, please email membership@sma.org.sg or call 6223 1264 (Membership).

How do I opt-out of receiving hard copies of the SMJ?

To opt-out of receiving hard copies of the SMJ, please email membership@sma.org.sg or call 6223 1264 (Membership).

I am an SMA Member who opted to receive hard copies of the SMJ but have not received it this month

Our monthly issues are usually published in the 3rd or 4th week of the month. Occasionally, there may be unforeseen delays in postal services.

If you still have not received your hard copy by the first week of the following month, please email smj@sma.org.sg