SMA Courses
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<August 2020>

Clinic Assistant Introductory Skills Course

19 Feb 2020 - 22 Feb 2020
Remarks: Closed
13 Oct 2020 - 15 Oct 2020

Course Code:  PnT 01/2020-2021
Time:  08:30-17:30
Course Fees:  $834.60 (including GST)

Singapore Medical Association, Conference Room
2985 Jalan Bukit Merah
#02-2C SMF Building
Singapore 159457

  Register for your Clinic Assistant today!

Course Objective

  • To help clinics save time and resources to train their new clinic assistants.
  • To provide foundation skills for candidates that do not have working experience in the healthcare sector.


Course Content

  • Understanding the essential role of a clinic assistant
  • Managing infection control
  • Understanding workplace safety and health policies
  • Appreciating common healthcare schemes and clinic systems
  • Understanding healthcare law and ethics
  • Performing ECG
  • Managing health screening
  • Measuring and recording vital signs
  • Collecting and despatching biological specimens
  • Understanding basic skills in good drug dispensing practices
  • Managing drug processing and packing prescriptions
  • Understanding receptionist duties and phone techniques
  • Implementing effective communication skills
  • Managing conflict management and service recovery
  • Understanding common medical procedures and conditions


Course Fee
S$834.60 (inclusive of GST)


3 days 


Course Intake (1st run)
13th - 15th October 2020
There is a Compulsory 3-week OJT component back at your clinic from 19th October 2020 to 7th November 2020 so that we can review your clinic assistant's in his/her skills acquisition from the programme. The course fee includes the OJT component and is a necessary component for the e2i grant.


Funding Grant (e2i) to Employers who send their clinic assistants to this course 

  • If you and your new clinic assistant fulfil the funding requirements, your clinic would then enjoy a funding grant of up to $2,452 per trainee from Employment and Employability Institute (e2i).

  • The funding grant includes up to 90% subsidy of the Introductory Skills Training Fees (U.P.: $780 before GST; capped at $702) and up to 70% subsidy of your newly-hired clinic assistant’s 1-month gross salary (capped at $1,750 per trainee).


For further enquiries, please contact Denise Tan at
Telephone :      62231264 / 65409195
Email          :
Website      :


Terms & Conditions :

  • Funding grant(s) are subject to approval by e2i. Funding criterias include, but not limited to:
    - Singaporean/Singaporean PR
    - Starting salary of at least $1,500 to $2,500 (full-time) or a starting hourly rate of at least $10 to $15/hr (permanent part-time with at least 80hours/mth)
    - Achieve at least 75% attendance 1 month of On-the-Job training and Clinic Assistant Introductory Skills course

    - Hired and trained within 24 Jun 2020 to 24 Jun 2021

  • Course structure, content and course start date are subject to changes

Register your interest to send in your Clinic Staff today!

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Name of Staff I would like to register for :


Name* (as in NRIC/Passport/FIN) :
Email* :


Name of Clinic * :
Clinic Phone :


SMA Member :
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